NO HIDDEN COSTS OR FINE PRINT
Nothing is more frustrating than discovering hidden costs applied to your invoice without prior mention, or some fine print that limits use of the video you just paid for. At Caldwell Entertainment (CE), we completely disagree with these practices and are proud to say that we have never (and will never) do these tricks to our clients.
We value integrity, and strongly believe that an honest and clear experience goes a long way in establishing trust and creating a healthy working environment. We firmly feel that our values have been an integral contributing factor in making Caldwell Entertainment (CE) one of the leading Gold Coast and Brisbane Video Production Companies.
To reiterate, at CE, there are NO HIDDEN COSTS and NO FINE PRINT! The only surprises we want to deliver are positive as we seek to surpass your expectations when you receive your completed Brisbane or Gold Coast Video Production.
So, how do we guarantee no bad surprises?
Firstly, we are open and up front with you from the start in how we can operate within your budget but provide results that look greater than the spend. All of our quotes include up to two rounds of changes to ensure you are happy with the final product.
In terms of fine print, we have heard some horror stories about other Gold Coast and Brisbane Production Companies including such tactics as attempting to lock their clients in to only using them by having talent (presenters or actors) sign release forms that only allow their image to be used in conjunction with work produced by that specific team of videographers. We’ve also heard of some retaining copyright of the work meaning at any point they can disallow you using the video content that was made to promote your company!
At CE, we have never done these things as we hand all copyright over to you. We only retain a license to the work, so we can use it in promoting our services. However, YOU own it.
We guarantee no hidden costs or fine print as we want you to always have a positive experience when engaging with CE. There’s also a more self-serving reason we can provide this assurance and that is that we don’t like confrontations or arguments. It’s just not who we are.
You can feel safe in working with us and knowing that the only surprises you will ever get from us will be delightful in seeing your new Gold Coast or Brisbane Video Production.
So, if you’re looking for a Brisbane or Gold Coast Video Production Team you can trust with your next video project, don’t hesitate to get in touch with CE today!
Caldwell Entertainment is a leader in Video Production throughout Brisbane and the Gold Coast. Our award-winning content is creative, innovative and unique. We are proud of our values, including operating with integrity, honesty and commitment to our clients and the work we do. We believe video should be accessible to all businesses and artists within Queensland and Australia. As such, we offer affordable, value-driven production packages, starting with Moments at $177. We are passionate about our business and keen to discover how we can grow yours through what we do.
Related Tag: Gold Coast Videographers